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Changes in How to Write a Good Bug Report

Revision Differences of Revision 9

##0. The easiest way to report a bug is to open up a bug report at [Launchpad](https://bugs.launchpad.net/widelands). ¶


On the right hand side are two possibilities: ¶

* Report a bug ¶
* Ask a question ¶

Therefor you will need an account on Launchpad! ¶

If you feel not okay with this, report the bug on our forum under "Technical Help" - Link: https://wl.widelands.org/forum/forum/1/ (btw. the internal Link description is wrong!) ¶

##1. We need mandatory the following details about your configuration: ¶


* Operating System (OS) and patch level/kernel: ¶
* e. g.: Windows XP SP3 ¶
* e. g.: Xubuntu 12.04.3, Linux xubuntu 3.8.0-35-generic #52~precise1-Ubuntu SMP Thu Jan 30 17:24:40 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux ¶


* Widelands release: ¶
* e. g.: 17 ¶
* e. g.: bzr6826 ¶
* e. g.: 1:17-ppa0-bzr6827-201402020556~ubuntu12.04.1 ¶


##2. Describe the error / bug / false behavior as exact a possible: ¶

* An meaningful headline would be a good idea. ¶

* Describe what you have done or expected and what happened instead, please in detail, but not a second TLotR/Bible: ¶

* e. g.: wanted to attack the enemy -> no soldier attacks / game crashed while opening up statistic details ¶


##2a. If you have trouble with the graphics, music, sound, ... add the hardware also in the bug report or as an attachment: ¶

* Mainboard and CPU ¶
* RAM ¶
* Graphics card ¶
* SSD/HDD and extraordinary configuration (RAID ?; LVM2 ?; ...) ¶
* Network card (?) ¶
* Sound card (?) ¶

* e. g.: Gigabyte GA-MA790GP-UD4H F7c w/ AMD Phenom II X4 810 + 2× 2×2048 MB AData DDR2 800 MHz; Gigabyte GV-R667D3-2GI; 64 GB AData SP900 /; 2×1 TB Seagate ST31000523AS /home (LVM2) + 1.5 TB Seagate ST31500521AS /pub; Pioneer BDR-208DBK

If you do NOT know the exact pieces of your machine, look either ¶

* in the system management (Start --> Command... --> compmgmt.msc --> Device Manager) ¶

* or in a Terminal by typing "sudo lshw > lshw.txt"


##3. Attach save games and/or replays: ¶
You will find them dependent on your OS ¶


###3a. Apple Operating Systems: ¶


* Mac OS (9): (not shure, if its working on MAC OS 9 ¶
* Mac OS X: ¶


###3b. Microsoft Operating Systems: ¶

* Windows XP: C:\\Documents\\[your_name]\\.widelands ¶

* Windows Vista: ¶

* Winodws 7: ¶

* Windows 8 (if you have NOT upgraded to 8.1): ¶

* Windows 8.1: ¶


###3c. GNU/Linux: ¶


* G/K/X/Ubuntu: /home/[your_name]/.widelands ¶

* whatever Linux you use, feel free to fill up the missing paths...! :-) ¶


##4. If you had an crash, attach the file to the bug report. The paths differ also from your OS: ¶

* Apple OS: ¶

* Microsoft OSes: C:\\Programs\\Widelands\\stdout.txt ¶

* GNU/Linux: ¶


##5. Still more questions about bug reporting? ¶

Cannot find anything on the damn machine? ¶

Try in this order: ¶

* search in the Forums ¶
* search on Launchpad for questions ¶
* ask them on chat ¶
* ....